Accessibility at Pensthorpe
This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we have to offer.
An inclusive, outdoor attraction for the whole family
Pensthorpe Natural Park is predominantly an outdoor attraction, with walkways consisting of a mixture of loose gravel, tarmac, grass and boards. We hope to answer some of your accessibility questions on this page, but should you have any additional queries ahead of your visit, please do not hesitate to phone us on 01328 851465 or send an email to info@pensthorpe.com
Wheelchair-Friendly Access
At Pensthorpe Natural Park, wheelchair users can explore all five of our stunning gardens, as well as the popular Wetland Hide, offering the opportunity to see an abundance of diverse bird, plant and wildlife species along the way. Be sure to pick up one of our park guides, where you will find a map detailing our wheelchair-friendly route.
Disabled Parking
We have a number of disabled parking spaces reserved for our visitors that hold a valid Blue Badge. These spaces are approximately 100m from the park entrance. Visitors with reduced mobility can be dropped near the entrance to the courtyard.
Wheelchair and Mobility Scooter Hire
We have three electric scooters available for hire at a cost of £10 per day. Electric scooters can be booked through our online ticketing system. We also have four wheelchairs available for hire at not cost to our visitors. These are available on a first-come, first-served basis and can be reserved in advance by calling our admissions team on 01328 851465.
Signage and Audio
Interpretation boards have pictorial representation where applicable and large print copies of our park guide are available upon request. Audio is used in Hootz House, our indoor play, to notify of end of a play session. Audio equipment is also used for our 4pm Bird Feed and on the Pensthorpe Explorer tour. Background music is played in our shop and Hootz House.
Accessible Toilet Facilities
Accessible toilet facilities can be found outside the main entrance near the coach park, as well as in the Courtyard Cafe, Wildrootz and Hootz House.
Catering
We are able to cater for vegetarian and vegans, as well as visitors following a gluten-free, dairy-free, nut-free or sugar-free diet. If you have specific special dietary needs, please call our catering team on 01328 851465 prior to your visit so that we can best advise you.
Assistance Dogs
Strictly no animals are allowed to enter the park, except accredited assistance dogs. In order for our staff and other park users to identify assistance dogs, we kindly request that your dog wears their assistance vest. If this is not possible, then please bring alternative proof of registration.
Carers Go Free
If you are caring for someone who is registered as disabled and you are accompanying that person to Pensthorpe Natural Park, you are entitled to a free carer’s ticket when purchasing a standard adult or child ticket. Please ensure that you bring the appropriate documentation when you visit.
Feedback
We are always trying to improve accessibility to the park and would welcome any feedback you may have to offer. Please speak to a member of the team during or after your visit if you would like to make any suggestions on how we could make your next visit even better!
